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Documentation Index

Fetch the complete documentation index at: https://cdialai-0073e50a.mintlify.app/llms.txt

Use this file to discover all available pages before exploring further.

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What is Indigenius

Indigenius is your choice developer platform for building voice AI agents. We care for the complexity surrounding infrastructure and let you enjoy great multilingual voice experiences. What is a Voice Agent?
  • Engage in natural conversations with users.
  • Initiate and receive phone calls
  • Integrate with existing systems and APIs

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How voice agents work

Indigenius agents combine three core technologies:

Speech-To-Text (STT)

Get your docs set up locally for easy development.

Large Language Model

The transcript is fed to the LLM.

Text-To-Speech

Outputs from the LLM are spoken to the user.

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How to build a voice agent

Indigenius currently allows you to build agents for diffrent use cases:

Agents

Best for: Quick kickstart for simple conversations.Agents use single-system prompts to control behavior. Perfect for:
  • Customer support chatbots
    • Simple question-answering agents
    • Getting started with minimal setup

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Key capabilities

  • Conversational flow: Turn-taking, interruptions, and backchanneling
  • Low latency: 0.75 between turns
  • Programmable logic: Tool calls, workflows, widgets, and API
  • Telephony and streaming: SIP and web calls.
  • Observability: Transcripts, call, reports, metadata, logs.
  • Indigenius Agent Pro is a product built on top of voice agents.

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Choose your paths

Phone Calls

You can build an outbound sales agent to schedule appointments or an inbound customer support agent to provide support to your users.

App & Web Integration

Build a technical support that remembers where it left off.

Widget

The Conversational Website Widget lets you embed a voice-enabled assistant directly into your website, giving visitors a natural, interactive way to engage with your business.

Customer Support

Automate inbound support calls with agents that can access your knowledge base and escalate to humans when needed.

Tutor

Provide learners with personalized, conversational support on a wide range of subjects, helping them understand concepts, solve problems, and build confidence, anytime, anywhere.