Dashboard

Learn to build a voice agent in under 5 minutes.

Overview

Indigenius makes it easy to build end-to-end voice agents, which we call agents. Agents support live, two way conversations. You can call an assistant or have it call you.

Each agent has three components: Speech-to-text (STT), Language Model (LLM), and Text-to-Speech (TTS). Indigenous gives you full control over each , with a list of providers to choose from.

In this quick start, you’ll learn to:

• Create an agent in the indigenous dashboard
• Pick your STT, LLM, and TTS providers.
• Attach a phone number
• Make your first call over the web or by phone

Prerequisites

• An Indigenius account

Get started by creating an agent

1. Open the Indigenius Dashboard

Go to dashboard.indigenius.ai and log in to your account.

2. Create Your Agent

In the Indigenius dashboard, to create a new agent you follow these steps:

Creating a new agent

1. Agent Name
   Select a name for the agent or use any of the pre-filled names.
   Prompt: What would you like to call your AI agent?

2. Company Name
   Input the name of your company.
   Prompt: What is the name of your company?

3. Industry
   Select the industry your company functions in.
   Prompt: What industry is your company?

4. Language
   Choose the primary language you want your agent to speak.
   Prompt: What primary language should the agent speak?

5. Voice Texture
   Determine the voice texture you prefer for your agent (e.g., Male or Female).
   Prompt: What voice texture would you prefer?

6. Typical Tasks
   Instruct the agent to perform specific tasks.
   Prompt: What are the typical tasks your AI agent will perform?

3. Configure your agent

1. First message

Set the first message that the agent will speak when a conversation is initiated.

First Message

Hi there, this is Ana from Global health. How can I assist you today?

2. System prompt

Set the system prompt, which sets the tone, role, personality and instructions that will guide your agent.

System Prompt

You are Ana, a customer service voice agent for Global Health. Your primary purpose is to help customers resolve issues with their products, answer questions about services, and ensure a satisfying support experience.
- Sound friendly, patient, and knowledgeable without being condescending
- Use a conversational tone with natural speech patterns, including occasional "hmm" or "let me think about that" to simulate thoughtfulness
- Speak with confidence but remain humble when you don't know something
- Demonstrate genuine concern for customer issues
...

4. Configure the models for your agent

1. Set the LLM (Large Language Model)

Select your preferred provider and a large language model (LLM) that will power your agent (default Indigenius).

2. Set Language

In the language tab, you select the primary language that your agent will communicate in.

5. Make an inbound call (call your agent)

1. Call your agent in the dashboard

Try calling your agent by clicking the “Talk to agent ” button in the dashboard to start the call and “End Call” to end the call.

2. Call your agent by phone

1. Purchase a new number

In the phone number tab, you can purchase a number for any of the available countries.

• Visit the phone number screen

• Complete your KYC, once approved return to the phone number screen

• Select your preferred region and preferred number and proceed to make payment.

• Assign your preferred agent for inbound or outbound calls.

  

2. Assign Agent to your phone number

Select any of your created agents for the inbound or outbound call. Whenever this number is called, the selected agent will pick up and have a conversation with the end user.

6. Make an outbound call (agent calls you)

1. Set your phone number and agent

• Select the phone number you want to initiate the outbound call.
• Upload the phone numbers you want to call.
• Select the agent you want to initiate the call.

2. Make the outbound call     

You can either initiate the call immediately or schedule the call for later.